We ship by registered airmail, which is an international shipping service, provide by Post Office for the parcle weigh less than 2.00 Kg. The parcel is shipped by air, so the speed is fiairly good and the price is resonable.The registered No. can be used to track the status of the parcel.There are two kind of Flat shipment service
Standard Flat Shipping: All shipment are trackable online door to door. The parcel shipped to USA,Canada,Spain,New zealand, Singapore,Switzerland,Brazile and Finland can be online tracked at China post official website.For other countries, we will ship via different registered airmail service, such as Europe Registered Airmail, EUB to ensure the shipment can be online tracked after the shipment.
Economic Flat Shipping: Not trackable online for AU and the most EU coutries, we are not responsible for the loss in the delivery. Except the very small order, we always recommend you take Standard Flat shipping.
Ship to:Worldwide
Delivery time: 7~15 business days in common(need more days,when it is upon Special days or Holidays)
Shipping:
LOCATION/ SHIPPING SERVICE | Standard Flat Shiping | Trackable Online | Economic Flat Shipping | Trackable Online |
USA | $3.99 For All orders FREE shipping for All orders more than $50.00 | YES | Not Applicable | Not Applicable |
AU,UK and most EU countries | $7.99 for All orders $3.99 For All orders more than $50.00 FREE shipping for All orders more than $100.00 | YES | $3.99 For All orders | NO |
OTHERS | Not Applicable | Not Applicable | $3.99 For All orders FREE shipping for All orders more than $50.00 | NOT ALL TRACKABLE |
Ship to:Worldwide
Delivery time: 3~10 Business days
Shipping: Varies according to the weight
Item arrives defective.
Item is not as depicted in description.
Returnable defective items will be issued a full credit including shipping cost if not replace or exchange.
If the returns or replacements are not caused by our fault,shipping charges are the responsibility of the buyer.For return,we will refund the amount minus the shipping cost(par value of the receipt) and restocking fee(20% shipping) .Items must be returned returned in perfect condition, unused and in its orignial packaging, freight-prepaid.Returned items should be sent by reliable method, We will not be held responsible for any loss in transit. Duty and taxes associated with overseas delivery will be borne by the customer.
As the high international shipping cost, though we have adequate confidence of our items, we still strongly suggest the customer make sure all terms of the products before purchase to decrease this possibility to minimum.
If there are no our mistakes,We cannot accept returns on used item due to hygiene considerations. Special item(sleepwear,underwear) or custom made products are non-returnable
Please Click Here to submit an email for a Return Authorization Form.
After authorization,send the item back
Once we get the item,we will refund